Understanding Your Electricity Bill
Direct Energy Regulated Services purchases Electricity on your behalf and supplies it to you at the approved Alberta Utilities Commission (AUC) rate. As of June 2004, we bill you for the amount of Electricity you use instead of ATCO Electric Ltd billing you.
Your Electricity bill includes a variety of information, definitions and various charges – we want to help you make better sense of it all. Make sense of your bill with our interactive energy bills, or review the following definitions should you have a specific question.
- Administration Fee
- Cost of Electricity
- DERS Estimated Delivery Charge
- Distribution Charge
- Energy Used (kWh)
- From and To Reads
- Local Access Fee
- Meter Multiplier
- Meter Number
- Rate Rider(s)
- Transmission Charge
Local Access Fee – The Local Access Fee is a surcharge levied by your municipality to your distributor. It is approved by the Alberta Utilities Commission pursuant to section 45 of the Municipal Government Act.
Meter Multiplier - For some meters, the actual amount of energy used is too large to be registered and the meter displays a fraction of the actual use. A multiplier is then applied to the difference between your present and previous readings to determine your actual energy use. If there is a multiplier used to calculate your consumption, it will be indicated in the Metering Multiplier box on the bottom portion of your bill.