Direct Energy ®

Direct Energy Regulated Services is the regulated business unit of Direct Energy Marketing Limited.

  • Electricity
  • Natural Gas
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    Are you a new customer to Direct Energy Regulated Services? Click here to sign up for electricity and/or natural gas.

    Government of Alberta Provincial Carbon Levy

    As part of its Climate Leadership Plan to reduce greenhouse gas emissions, the Government of Alberta has introduced a levy on the price of all fuels that emit greenhouse gases when combusted. This includes natural gas. The levy will be applied beginning January 1, 2017. To learn more, see our FAQs, visit, or call 310-0000 for more information.

    All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit, or call 310-4822 (toll free in Alberta).

Our customers are very important to us. Our goal is to get you to the person who can answer your question, explain a product or set up your service call as quickly as possible.